Workplace safety
Spotting hazards, setting up and handling equipment safely, reporting incidents, working in bad weather, and safety walkthroughs for supervisors.
For crews, drivers, warehouse and field staff, and their leads.
Employee training for crews, front desks and sales teams.
We train frontline employees and supervisors in workplace safety, customer service, sales, and marketing and AI. Every class is built around your equipment, your customers and the way your business runs. We teach at your location, online, or in group classes with other employers. We're based in Chicago and train teams across the country.
What we teach
Customer service
Phone and counter skills, handling complaints, fixing a bad experience, and following up the same way every time. Your team practices with real situations from your business.
For front desk, dispatch, delivery and service teams.
Sales
Following up on leads, asking the right questions, quoting, handling objections, and keeping a clean pipeline. New reps get coached until they hit their numbers.
For inside sales, account managers, and owners who sell.
Marketing and AI
Using AI tools to write, schedule and answer customers, plus the basics of local search and social media. We also set clear rules for keeping customer data safe.
For small business owners, office staff and marketing leads.
Your people practice. They don't just sit through slides.
We use real situations from your business and keep classes short enough to fit around shifts. Every class includes practice and role play. Supervisors leave with a simple checklist so the new habits stick after we're gone.
How it works
We talk
A short call about your team, your goals and where things go wrong today.
You get a plan
A written plan with topics, hours, number of trainees, schedule and cost.
We train
At your location, online, or in a group class with other employers in your area.
You get the records
Attendance sheets, hours and completion records for every trainee, ready for your files or a funding program.
Using public training funds?
Some workforce programs help employers pay for training. Each program sets its own rules on who qualifies and what it covers. We'll check those rules with the program before any training starts and keep records the way the program asks.
About us
SIOTO Workforce is the employer training side of SIOTO, a safety training and certification company. Our founder, Steve Rangel, has spent years running Chicago service businesses with field crews, trucks and teams that deal with customers every day. We teach the same safety, service and sales systems we use in our own companies.
- Based in
- Chicago, Illinois
- Registrations
- SAM.gov, City of Chicago supplier portal, Chicago Public Schools supplier portal
- Founder
- Steve Rangel
- Phone
- 844.746.8600
- info@sioto.com
Tell us about your team
Fill out the form and we'll get back to you. You can also call 844.746.8600 or email info@sioto.com.